App not loading after 3.4.2 fix

hasbro35
New Member

Posts: 4

App not loading after 3.4.2 fix Feb 4, 2016 4:57:22 GMT

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Post by hasbro35 on Feb 4, 2016 4:57:22 GMT

Hi I installed the new verison of Companion.gg and I still am getting the crash

Scenario:

1. Install companion.gg update over existing app
Result: splash screen appears and then disappears and sent back to home screen
2. Uninstall companion.gg and install anew from the App Store
Result: Same as above
3. Uninstall companion.gg and hard reset the mini iPad. After restart install companion.gg
Result: Same as above
4. Uninstall companion.gg and go to Settings / General / Reset / Reset All Settings...then reinstall companion.gg
Result: Same as above

I am at a loss. Not sure how to get the new app to work.

My settings:
ipad mini using iOS 9.2.1 (13D15)
model: MD528LL/A

Maslow Administrator Posts: 182	App not loading after 3.4.2 fix Feb 4, 2016 4:59:57 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Maslow on Feb 4, 2016 4:59:57 GMT That's known bug. I fixed it and submitted the update a few hours ago. Should be available this weekend. Sorry for the inconvenience

Maslow Administrator Posts: 182	App not loading after 3.4.2 fix Feb 4, 2016 5:00:21 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Maslow on Feb 4, 2016 5:00:21 GMT And thanks a lot for that high level debugging scenario Really helping

hasbro35 New Member Posts: 4	App not loading after 3.4.2 fix Feb 4, 2016 5:00:57 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by hasbro35 on Feb 4, 2016 5:00:57 GMT Got it...thanks...sorry had started this in the morning and just realized you had other reports. My bad for not checking. Thanks for the quick response.

Maslow Administrator Posts: 182	App not loading after 3.4.2 fix Feb 4, 2016 5:04:14 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Maslow on Feb 4, 2016 5:04:14 GMT That's OK If you're a "FB person" you can check on FB for news. I often post there when I update heroes datas or fix a bug. Cheers

Maslow Administrator Posts: 182	App not loading after 3.4.2 fix Feb 6, 2016 8:34:06 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Maslow on Feb 6, 2016 8:34:06 GMT Hi hasbro35 ! The fix has been published You can download it. Cheers

Post by hasbro35 on Feb 4, 2016 4:57:22 GMT

Post by Maslow on Feb 4, 2016 4:59:57 GMT

Post by Maslow on Feb 4, 2016 5:00:21 GMT

Post by hasbro35 on Feb 4, 2016 5:00:57 GMT

Post by Maslow on Feb 4, 2016 5:04:14 GMT

Post by Maslow on Feb 6, 2016 8:34:06 GMT

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