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Ackmann Guest	Latency Dec 17, 2014 10:30:27 GMT via mobile Quote Select Post Deselect Post Link to Post Back to Top Post by Ackmann on Dec 17, 2014 10:30:27 GMT I experience high latency to a point where I could not play with other players. I had a down speed of 20 Mb/s and up of 8 so I'm sure it wasn't on my end. Are any others experiencing the same problem?

Maslow
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Posts: 182

Latency Dec 17, 2014 10:54:08 GMT

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Post by Maslow on Dec 17, 2014 10:54:08 GMT

Hi Ackmann,

Blizzard is offering lots of Alpha access these days.
I think the servers are not following...

Glaxigrav (a Blizzard tech) posted this for High pings and lags:

Can you try deleting your cached shaders for me sycA, and then play a Practice game? Note that the practice game will be a little sketchy at first because it has to rebuild and cache all the shaders again, but the performance should improve as you play through the match.

With the game and desktop app closed,

Hit Windows+R to open the Run dialog
Copy/paste the following: C:\ProgramData\
Open the Blizzard Entertainment folder, and then open the Heroes of the Storm folder.
Delete the Versions folder.
Run the app again and allow itself to update.

Any chance with that ?

Maslow Administrator Posts: 182	Latency Dec 17, 2014 10:55:17 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Maslow on Dec 17, 2014 10:55:17 GMT If it doesn't help you should think about posting a issue here: www.heroesnexus.com/blue-tracker/forum/24-technical-alpha-technical-support
	Last Edit: Dec 17, 2014 10:55:27 GMT by Maslow

Post by Ackmann on Dec 17, 2014 10:30:27 GMT

Post by Maslow on Dec 17, 2014 10:54:08 GMT

Post by Maslow on Dec 17, 2014 10:55:17 GMT

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